Created: April 3, 2026
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We believe your personal data deserves the same care we put into every story we help create. By joining plyx, you agree to the following:
plyx.ai is operated by the company Incremental AS ('we', 'us', 'our'). We are committed to protecting your personal data and handling it in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This statement constitutes our Privacy Notice and supersedes any separate privacy policy documents.
Incremental AS, Bankveien 21A, 1362 Hosle, Norway – organisation no. 930 227 672 – is the controller for the personal data collected through our website and subscription service.
We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
Photos you upload for a book are used only to create that book. We delete them automatically 30 days after your book is finished; copies in our backups are gone within a further 15 days. If you delete your account, your photos are deleted straight away. What stays is the book itself: the written description of the character and the illustrations made for it. Photos from orders that are never completed are deleted 30 days after upload.
We apply appropriate technical and organisational measures to safeguard personal data, including encryption in transit and at rest, access controls, regular security testing, and data minimisation.
Your personal data may be shared with trusted processors who provide essential services:
All processors are bound by data‑processing agreements pursuant to Art. 28 GDPR and are required to maintain appropriate data‑protection and security measures.
Where we transfer personal data outside the EEA, we rely on adequacy decisions under Art. 45 GDPR or, for the United States, the European Commission's Standard Contractual Clauses (2021/914/EU) together with supplementary technical and organisational safeguards.
Your uploaded photos and the answers you give in the chat (OpenAI, LLC), and your email address and the emails we send you (Postmark, AC PM LLC), are transferred to the United States on the basis of the European Commission's Standard Contractual Clauses (2021/914/EU) and supplemented by risk assessments and technical safeguards such as encryption in transit.
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and to data portability. You may also withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise any of these rights, please contact us.
You have the right to lodge a complaint with Datatilsynet (Norwegian Data Protection Authority) or your local supervisory authority.
We may update this statement from time to time. Significant changes will be communicated via email or prominent notice on the website. Last updated: 9 October 2026.
Questions, thoughts, or just want to say hello? We'd love to hear from you at [email protected].
Welcome to plyx.ai. By using our service, you agree to these Terms of Service. Please read them carefully.
plyx.ai is an AI-powered platform that allows users to create and illustrate personalized books.
You may browse the site and view public books without an account. However, to create, purchase, or download a book, you must register for an account.
All purchases are processed securely via Stripe. We charge per order, not by subscription.
We are not liable for any loss resulting from downtime, system maintenance, or third-party services such as payment processors or analytics providers.
You may delete your account at any time. Doing so will permanently remove all created books, purchase history, and stored data.
These Purchase Terms & Conditions ('Terms') are between you and Incremental AS, trading as plyx.ai, Bankveien 21A, 1362 Hosle, Norway. By completing checkout you agree to be bound by these Terms.
Because every book is custom‑made for you, your order cannot be cancelled or returned once it is placed. This exception to the statutory right of withdrawal for goods made to consumer specifications is recognised in the EU (Directive 2011/83/EU, Article 16(c)) and similar regulations worldwide.
Please review your inputs and delivery details carefully before paying. Once you press the checkout button, we immediately begin automated production and can no longer modify the content or shipping address.
If your book arrives with physical defects (e.g. mis‑binding, missing pages, severe colour banding) or obvious manufacturing errors, notify us within 14 days of delivery with photos, and we will, at our discretion, reprint or refund the affected copy. Minor colour variations or slight trimming tolerances that do not affect usability are not considered defects.
Estimated production is 3‑5 business days; shipping times vary by destination. Delivery dates are non‑binding estimates. We are not liable for delays caused by carriers, customs, force majeure, or events beyond our reasonable control.
For deliveries outside Norway or the EU, you are the importer of record and responsible for all applicable customs duties, VAT/GST, or other taxes. Refusal to pay may result in the parcel being destroyed or returned; no refund will be given in such cases.
You confirm that you have all necessary rights to the text, images and data you upload and that your content is lawful in every jurisdiction where the book will be produced or delivered. You indemnify us against any third‑party claims arising from the content you supply.
Your personalised book is for personal use only. Plyx retains all rights in the underlying AI models, templates and illustrations. By placing an order you grant us a non‑exclusive licence to process, print and, where necessary for quality assurance or marketing, internally display excerpts of your book, in accordance with our GDPR policy.
AI‑generated text or imagery may occasionally contain factual inaccuracies or unintended bias. You acknowledge that plyx.ai does not guarantee the factual correctness, legality, or fitness for a particular purpose of generated content.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to a purchased book is limited to the amount you actually paid for that book. We shall not be liable for any indirect, incidental, punitive or consequential damages.
Unless mandatory consumer protection rules of your country of residence apply, these Terms are governed by, and interpreted under, the laws of Norway, and disputes shall be resolved by the courts of Oslo. Nothing in these Terms limits any non‑waivable consumer rights under the laws of your country.
The version shown at the time you press the checkout button will apply to your order. We may update these Terms for future purchases at any time.
Plyx.ai is operated by Incremental AS, Bankveien 21A, 1362 Hosle, Norway. Email: [email protected]